Nobody checks their own homework.
Installing a lift is careful, ordered work. Here is how a project moves from order to handover, and the five standard checkpoints along the way. We show you our checks so you can see them for yourself.
Seven stages from order to handover.
The details differ for each home, but the shape is the same.
The moments where we stop and check.
At each checkpoint the work stops until a second person, not the one who did the work, has inspected it. If a point fails, we fix it and inspect that point again.
Is the site ready?
The cheapest problem to fix is the one found before a truck leaves. We confirm the site matches the drawing before we send your lift.
- Shaft, pit and overhead match the drawing
- The pit is dry and sealed
- Floor levels are marked on every floor
- Debris cleared and open edges made safe
- Three-phase power and earthing ready at the machine point
- A lockable store and vehicle access
- Clear working space at each entrance
- Painting, covering and civil work windows agreed with you
Is the shaft true?
A lift can only run as straight as the shaft it lives in. We measure the shaft over its full height before a single rail goes up.
- Shaft is plumb over its full height
- Landing openings are square and the right size
- Pit and overhead are as drawn
- A template proves the car will fit with proper clearances
- Welds and primer are complete, or the civil shaft is finished
Are the rails and cylinder right?
This is where ride quality is won or lost. The rails, the cylinder and the pulley all have to line up.
- Rail spacing measured at every bracket
- Rail joints flush, with no twist
- Cylinder upright and the pulley aligned
- Hose connected without strain and without leaks
- Panel and power unit fixed and earthed, oil at the right level
Does the car run safely?
Before the lift is used for anything else, we put it through its paces and test the safety circuit.
- The car moves smoothly over its full travel
- Rope tensions are equal
- Running clearance is right at every floor
- Every landing door lock is proven to break the safety circuit
- Limit switches cut the lift where they should
- Earthing is in place and wiring on the car top protected
- The toe guard under the car is fixed
Final check, together
The last checkpoint happens with you in the room. We test, you watch, and anything that needs a touch-up goes on a written snag list.
- Overload warning and lock-out tested
- A load test, with readings recorded
- Emergency lowering brings the car to a floor
- Alarm and, where fitted, intercom tested
- Floor levels and door operation checked
- Earthing and insulation readings recorded
- Cabin cleaned and capacity plate fixed
- You walk through the lift and we list any snags
These are our standard checkpoints. We may add to them or adapt them to suit your lift, your building and your site.
How you can tell it was done.
Photos and readings
When a step is finished, the person who did it records it: a count, a photo, sometimes a measurement. If you ever ask "was that done?", there is a record.
Packed, counted, photographed
Material leaves our workshop in labelled kits, counted and photographed. On arrival at your site the crew counts them again against the labels. Missing parts are found early.
Updates from site
The crew reports in as work progresses, and the office follows up on anything holding things up. We tell you about changes and decisions as they happen.
See where your lift is, from your phone.
We give you a private login. It shows the stage the work is at, the promised handover date and which payments are due. If something worries you, such as water in the pit, send a photo and a question from the same screen and our office answers you there.
- One bar for the whole job, so you see how far along it is
- The next stage and the date we promised
- Payments tied to progress, shown as paid or due
Hello, Anita
- Survey and measuring2 Nov
- Design and drawings9 Nov
- Pit and foundation18 Nov
- Shaft and scaffold27 Nov
- Rails, cylinder and power pack3 of 5 steps
- Car, doors and cabin
- Testing and handover
Advance with orderPaid
On delivery to siteDue
On handoverDue
Water in the pit, what now?
Our site team has seen your photo and will call you.
Example screens with made-up details, to show how it works.
The emergency-stop rule
Before the car first moves under power, we test the emergency stop and a second person confirms it. The lift stays still until then.
A project is a conversation.
Homes keep changing while they are built. Tiles and flooring raise the finished floor level, finishes get swapped, and someone always has a better idea once the work starts. That is normal, and we plan for it.
Changes to what was agreed are written down and confirmed with you before we go ahead, so nobody is surprised later. When something is holding the work up, we say what it is and what it needs, whoever's side it is on.
- Changes in writingAgreed with you before the work goes ahead.
- Clear responsibilitiesWhat we do and what the builder, electrician or interior team does, set out early.
- Fix first, then inspect againIf a point fails, we correct it and inspect that point again before the work moves on.
The day you take the keys.
At handover we walk you through the lift, show you how to use it and demonstrate what to do in an emergency. You receive your keys, including the rescue key, and your documents, and your maintenance arrangements begin.
After that, we are a phone call away.
Ready to shape your lift?
Tell us about your building. We will visit, measure and give you a written plan.
This page describes our general approach. The scope, programme and responsibilities for your project are set out in your quote, drawings and written agreement.